Doodleshoe Privacy Policy

Our contact details

Name: Jane Barrett

E-mail: hello@doodleshoe.com

The type of personal information we collect

We currently collect and process the following information:

Customer name, customer postal address, customer email address, website user statistics.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

To purchase our products

To join our mailing list.

We use the information that you have given us in order to send you the products you have purchased, and/or send you news about Doodleshoe including information about new products and special offers.

We do not share this information with any other organisations or individuals.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting hello@doodleshoe.com, or by clicking ‘unsubscribe’ at the bottom of any of our marketing emails.

(b) We have a contractual obligation when you buy our products.

How we store your personal information

Your information is securely stored.

We only keep your data for as long as necessary for accounting, legal or reporting reasons. Records will be regularly reviewed to ensure that data is not held longer than necessary.

Data that is found to have passed the retention period will be destroyed in a secure manner.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hello@doodleshoe.com if you wish to make a request. 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@doodleshoe.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk